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General terms and conditions for WAV, WAVuk and www.wavuk.uk



Accuracy of information

All dimensions and information shown on this website are for guidance and selection purposes only. We hold no responsibility for any costs incurred due to any errors or omissions within our website. We recommend that all details are checked fully on collection or inspection of your vehicle.




We will offer a demonstration of the vehicle to ensure it is suitable for the wheelchair user. This can be carried out at our UK premises, or by appointment to the home or work of the customer. At this demonstration it is advised that the customer has all items they need to ensure the vehicle is suitable for their needs and wheelchair access.



Warranty and assistance

New vehicles come with a 36 month original manufacturer warranty including roadside assistance.


Used vehicles come with a 12 month national warranty supplied through M B & G Insurance Services. Claims limited dependant on the vehicle age and value.


For full details see our Warranty section.




If finance for the purchase of a vehicle is required we will introduce the customer to Raphael's Bank, specialists in financing adapted vehicles.

Adaptacar Limited are licensed by the FCA (Authorisation FRN737576).




Any references to Motability made on this website are for informational use only.

For full details of the scheme please refer to www.motability.co.uk.




Adaptacar Limited acknowledges all trademarks, trade names or logos displayed on this website are the property of their respective owners.



The Motor Ombudsman

The Motor Ombudsman

Here at Adaptacar we strive to deliver the best service possible and pride ourselves on a fantastic customer satisfaction record. However if there is anything you feel is not quite right then please do not hesitate to speak to any member of our staff and we promise to try and resolve it to the best of our abilities as swiftly as possible.


In the event we cannot resolve a situation we subscribe and are accredited to The Motor Ombudsman Code Of Practice. As an alternative dispute resolution provider they will look at any issue on your behalf and mediate or rule accordingly. Details of this service can be found at: www.themotorombudsman.org





updated: Nov 2018



For further information see:
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Warranty information